Refund policy

1. No Refunds for Digital Products

Due to the nature of digital content, all sales are final. Once you have received access to the digital product (via download link, email, or account access), we cannot offer a refund, exchange, or cancellation.

By completing your purchase, you acknowledge that you lose your right of withdrawal once the download or streaming of the digital content has begun.

2. Exceptional Circumstances

We only consider refund requests in the following specific cases:

  • Non-delivery of the product: Due to a technical issue on our end, you did not receive the download link or access within 24 hours.

  • Major defects: The file is corrupted or technically broken (and we are unable to provide a working replacement).

  • Double purchase: You accidentally purchased the exact same item twice in two separate transactions.

3. Issues with your Purchase?

If you are having trouble opening a file or are unhappy with your purchase, please contact us first! We are committed to making sure you can actually use what you bought.

Contact us at: [dreamydoodlesstudios@gmail.com] Response Time: We usually respond within [e.g., 24-48 hours].